All orders placed before 2PM EST ship same day!
If you place an order after 2pm EST, it will ship out the following business day. We do not ship on Saturdays or Sundays.
To get your order as fast as possible, check out before 2pm and select expedited shipping at checkout.
While not all packages require a signature for delivery, we reserve the right to require an adult signature where we see fit. We will often require signatures in high traffic, city areas. More rural areas will not normally require a signature. If you are worried about a carrier leaving your package, you can always request that we require a signature for delivery at checkout.
We pack all items with extreme caution using a proprietary packing method to ensure your item arrives in the same flawless condition it left our facility.
In the rare event you receive a damaged item, don’t panic! But also, don’t use the item!
Follow these few steps to ensure receiving a replacement will be quick and easy:
- Take 1-2 clear photos of the packaging.
- Take 1-2 clear photos of the damaged item.
- DO NOT USE THE ITEM! We cannot replace or refund used items.
Better hurry, our orders ship out fast!
Let us know ASAP if you need to update your shipping address. Once your order is shipped, it can not be modified.
We do not currently accept PayPal due to their restriction on smoking supplies and accessories. We apologize for the inconvenience.
When placing an order, make sure to be logged in. If your account has a store credit, you will be given the option to apply it to your order at checkout.